SMART OPTICS®
SMART OPTICS® participated in Optical Trade Fair 1st to 2nd November 2014 at Ludhiana - India.
Venue : Ludhiana, Punjab
Exhibition Dates : 1st to 2nd November 2014
SMART OPTICS® participates in Optical Trade Fair 2014 Punjab
Customer Management
Customer Data & Lifecycle Management
SMART OPTICS® Customer database, the locus of the software is quite capable to deliver optimum performance in time-critical situations yet managing all past years customers lifecycle.
Customer & Lifecycle Management
Manage all details of customer along-with demograghy, family linking, reference source, insurance, profession, payment preferences, discount category etc. Lifecycle management allows keeping track of customers history including purchases, eye exams etc. which helps in analytics and further business decisions.
Eye exam
Eye exam of patients is equipped with freehand eye diagram marking along-with advanced lens exam reading. Advice for patients can also be printed on prescription along-with next eye-exam appointment & reminder.
Order Management
Customer's order status is easily traceable for quick response and efficient delivery. Smart workflow integration helps streamline process of placing lens as well consolidated orders to respective suppliers saving efforts and time. This helps easily manage and track complex inventory assisting quickly find ready stock availability.
Inventory Management
Inventory Management
SMART OPTICS® robust, scalable and dependable database allows managing multiple stores with capability of handling very large database sizes for fast growing enterprises.
Inventory Management
Complete inventory can be managed in the system including sunglasses, eye-frames, lenses, contact lenses, accessories, solutions etc. Inbuilt automation tools also ensure uniformity eliminating redundancies and allowing inventory tracking on various attributes viz. type, color, gender, shape, lens power, material etc. Further master inventory & transactions* can be imported from excel/csv formats.
Barcode
Inbuilt inventory barcode print, scan helps in easy and quick tracking of inventory and also reduces billing time considerably. From multiple templates you can choose right barcode print for your business.
Supply-Chain
Supply-chain lets you automate required inventory order consolidation and placement to appropriate supplier. It makes the process fully automated for prescription lens and any other inventory ordering saving expensive man hours for same.
Stock Audit
Physical stock check is biggest concern for any enterprise handling large volumes. Advanced yet user friendly and easy to use tool allows quick physical verification of inventory, identification and plugging loop-holes in system, if any.
CRM
Customer Relationship Management
SMART OPTICS® CRM tools help you increase sales and prospects by focusing on GERI - Greet, Engage, Reward, Inform.
Customer Experience Tools
Built in tools help you connect with customers on SMS & email for purposes like eye-exam reminders, new stock arrivals, contact-lens replenishment reminders, order ready intimation, personalize greetings, festive & seasonal campaigns.
Loyalty Program Management
Its easy and inbuilt in dispensing process to reward customers on every purchase they make. It reduces their turn-around time and helps you retain your customers.
Dispensing
Dispensing, Invoicing & Insurance
SMART OPTICS® integrated dispensing, invoicing and insurance management help you complete process quickly and reduce customer's waiting time.
Dispensing
Dispense quickly with auto-fill & SMART MEM features. Background running tools automatically take care for inventory debits, accounts, reward points.
Invoicing
Invoicing is supported in multiple currencies and available print templates allow you to choose right format and size you need for your business.
Insurance Management
Insurance management along-with invoicing allows for easy claim filing and tracking. Relevant reports for filing and claims can also be generated from the system.
MIS
MIS & Analytics
SMART OPTICS® analytics and reporting gives you better insight so that you could focus on key aspects for your business growth.
Sales Reports & Analytics
Sale analytics gives you insight on trend, brand comparison etc. besides daily, weekly, monthly, yearly reports on sale, taxes, balances etc.
Inventory Reports & Analytics
Inventory analytics gives you clarity on inventory movement fast / slow brand-wise / item-wise, ageing reports, besides summary and detailed inventory valuation reports.
Customer Reports & Analytics
Customer reports let you evaluate foot fall in store for different purposes.
Purchase Reports & Analytics
Purchase analytics gives you insight on trend, brand comparison etc. viz-a-viz sales so as to bridge a gap if any in between besides daily, weekly, monthly, yearly reports on purchases, suppliers, taxes, balances etc.
Miscellaneous Reports
MIS reporting section includes reports on taxation, expenses, gross P/L etc.
Chain of Stores
Chain of Stores / Multi Branch Centralization
SMART OPTICS® scalable and dependable database allows you to centrally manage multiple stores with capability of handling very large databases. Its cloud infrastructure is fully scalable for fast growing businesses.
Warehouse Management
Warehouse management module lets you centralized inventory distribution and an efficient supply-chain so as to reduce inventory holding cost and ensure high availability.
Lab Management
Lab management module lets you receive, process and dispatch stores orders.
Central Monitoring
Central control of customers data & history, store sales, store inventory availability / valuation / ageing, inter-branch inventory transfers allows ease of operations & better ROI keeping total cost of ownership at minimum besides streamlining work-flow & enhancing performance.
Central Permission Control
System users, roles & module access permission can be defined and controlled centrally giving total control over business. Encrypted data ensures high level of security.
Optical POS Software
Frequently Asked Question
Yes. Indeed! we have cloud based multi-store management software.
Yes, we do have on-premise software with option to connect multiple computers over local network.
Yes, we can import legacy databases into our latest software database. We have been assisting customers in this since 1998 and have expertise in almost all legacy databases
Happy Clients
“This software has indeed helped me gain much control over inventory and reduce cost. Very happy to buy this !”
Syd Barrett
Optical Store
“I'm satisfied with the support staff and quick resolutions. Surely recommend this software.”
Cassie W. Ford
Optical Store
“Managing my business with multiple stores was herculean task prior to implementing smart optics. This software has made tracking my business quite easy even when I am away from my country. I can track sales, inventory on my mobile app. Thanks buddy ! ”
W. Jefferson
Optical Store
